**GLOCK PERFUMES – PRIVACY POLICY**
**Effective Date:** September 1, 2026
At Glock Perfumes (operating via glockperfumes.in), accessible from glockperfumes.in, protecting the privacy and security of our visitors and customers is one of our top priorities. This Privacy Policy document outlines the types of personal information collected, recorded, and processed when you browse or make a purchase from our store.
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### 1. Information We Collect
When you visit or make a purchase on glockperfumes.in, we collect certain personal information to process your orders and provide a tailored experience:
* **Personal Identification:** Name, billing address, shipping address, email address, and contact phone number.
* **Order & Transaction Data:** Products purchased, order value, and size variants selected.
* **Technical & Device Data:** IP address, browser type, operating system, device details, and session activity collected automatically via cookies.
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### 2. Payment Data & Processing (Razorpay)
* We process online payments through **Razorpay Payment Gateway**.
* **We do not store, view, or retain your sensitive payment card details, UPI IDs, or banking credentials on our servers.**
* All payment processing is directly handled by Razorpay adhering to PCI-DSS standards managed by the PCI Security Standards Council. Your transaction details are encrypted end-to-end.
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### 3. How We Use Your Information
We use your personal data exclusively for valid business purposes:
* Fulfilling and delivering your fragrance orders to your provided address.
* Sending order confirmations, shipping updates, and tracking details via Email or SMS/WhatsApp.
* Preventing fraudulent transactions and ensuring overall store security.
* Improving website functionality and luxury user experience.
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### 4. Third-Party Service Providers
We do not sell, trade, or rent your personal information to third parties. We share your necessary information only with trusted third-party partners strictly for logistics and fulfillment:
* **Courier & Shipping Partners:** Sharing shipping address and phone number for order delivery.
* **Payment Gateways:** Razorpay for secure processing.
* **Analytics Tools:** Basic anonymized usage tracking to optimize site performance.
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### 5. Cookies
Glock Perfumes uses cookies to keep track of items in your shopping cart, remember user preferences, and analyze website traffic. You can choose to disable cookies through your individual browser options.
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### 6. Data Security
We implement industry-standard security practices, including SSL encryption across glockperfumes.in, to safeguard your personal data from unauthorized access, loss, or misuse.
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### 7. Grievance Redressal & Contact Us
In accordance with the Indian Information Technology Act, 2000 and Digital Personal Data Protection Act, if you have any questions, concerns, or requests regarding your personal data, please contact our Grievance Officer:
* **Store Name:** Glock Perfumes
* **Website:** glockperfumes.in
* **Email:** support@glockperfumes.in
